Privacy Policy

Effective from: 01/01/2025

At Bee Bumble, we are committed to protecting your privacy and ensuring that any personal information you provide is handled safely and responsibly. This policy explains how we collect, use, and protect your data when you use our website.


1. Who We Are

This website is operated by Bee Bumble. References to "we", "our", or "us" in this policy refer to Bee Bumble as the data controller.


2. Changes to This Policy

We may update this policy from time to time by posting a revised version on this page. Please check back regularly to stay informed.


Information We Collect

3. Device Information

When you browse our website, we may automatically collect the following technical data:

  • IP address

  • Browser type and version

  • Device type

  • Referring website or keywords

  • Pages you visit and actions taken

  • Date and time of access

This is referred to as Device Information and is collected via:

  • Cookies (small data files stored on your device)

  • Log files

We use this data to:

  • Ensure the website functions correctly

  • Analyse site performance and user interaction

  • Detect and prevent fraudulent activity

Note: This data is not directly linked to your identity and is retained only as long as needed.


4. Personal Information

When you place an order or register for an account, we collect:

  • Your full name

  • Email address

  • Billing and delivery address

  • Telephone number

We refer to this as Personal Information.

If you make a purchase, you may be asked to enter your payment card details. These are:

  • Processed securely by third-party payment providers

  • Not stored on our servers

  • Tokenised for repeat use (with your consent), storing only non-sensitive info like the last 4 digits and expiry date

You can remove stored cards at any time via your account.


How We Use Your Information

5. Device Information

Used to:

  • Improve user experience

  • Detect suspicious activity or fraud

  • Analyse website usage and optimise performance

6. Personal Information

Used to:

  • Fulfil your orders and manage deliveries

  • Communicate with you about your orders

  • Respond to customer service queries

  • Screen orders for risk or fraud

  • (With consent) Send marketing communications


Cookies

7. Essential Cookies

Used to:

  • Enable shopping cart functionality

  • Remember your preferences
    These do not identify you personally and do not require consent.

8. Third-Party Cookies

Used for:

  • Website analytics (e.g. Google Analytics)

  • Marketing/advertising (e.g. Facebook Pixel)

Where cookies could identify you, we ask for your explicit consent before placing them.


Sharing Your Information

We may share your information with third-party service providers who help us:

  • Process payments

  • Deliver products

  • Host our website

  • Run analytics or advertising campaigns

These providers only use your information under our instructions and for the purposes described in this policy.

We may also share your information to comply with legal obligations or protect our rights.


Marketing & Remarketing

With your consent, we may send you emails about:

  • New products

  • Special offers

  • Other updates we think you'll find interesting

We may use your Device or Personal Information to show you targeted ads via:

  • Google

  • Facebook/Instagram

  • Bing
    You can opt out using their ad settings or [Your Website's Cookie Settings Link, if applicable].


Do Not Track

Our site does not alter its behaviour in response to “Do Not Track” signals.


Your Rights Under GDPR

If you are in the UK, EU, or another GDPR-affected region, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your data (in some cases)

  • Object to or restrict how we use your data

  • Withdraw consent (where processing is based on consent)

  • Data portability (where applicable)

To exercise any of these rights, please contact us at: